Returns & Exchanges
At YALLAWORLD (Yalla Kids), we want your little ones to love their new outfits, which is why we offer a hassle-free 14-day return and exchange policy for all unworn items with original tags attached. If the fit isn't perfect or you've changed your mind, we are here to ensure a smooth and easy process.
Return Process
- 1.Initiate Your Request
Log into your YALLAWORLD account or visit our Returns Portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all clothing tags are intact and the garments are in their original, unwashed condition.
- 3.Schedule a Pickup
Once your request is approved, our courier partner will contact you within 48 hours to collect the package from your doorstep at your preferred time.
- 4.Receive Your Refund
After our quality team inspects the returned items, your refund will be processed to your original payment method or issued as store credit within 5-7 business days.