Frequently Asked Questions
Everything you need to know about shopping for your little ones at Yalla Kids.
What is the typical shipping time for Yalla Kids orders?
We strive to process all orders within 24-48 hours. Standard shipping usually takes 3-7 business days, depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
How do I know which size to choose for my child?
Each product page features a detailed size guide. We recommend measuring your child's height and chest to compare against our charts. If you are between sizes, we generally suggest sizing up for a more comfortable fit as children grow quickly.
What is your return and exchange policy?
We offer a 14-day return policy for all unworn and unwashed items with original tags attached. If the size isn't right or you've changed your mind, simply visit our returns portal to start an exchange or refund request.
Are the materials used safe for sensitive skin?
Absolutely. At Yalla Kids, we prioritize high-quality, breathable fabrics like organic cotton and soft linen to ensure our garments are gentle on your child's skin and durable enough for playtime.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular local payment options. All transactions are encrypted and secure.
Do you offer international shipping?
Yes, Yalla Kids ships worldwide! International shipping rates and delivery times vary by country and will be calculated automatically at checkout.